Maximinimal Dress Terms and Conditions

00. Privacy & cookie policy
For our privacy and cookie policy, see the separate page on our website.

01. General terms & conditions
Thank you for visiting our web shop on the website maximinimaldress.com (hereafter the “Site”). Orders can only be made by persons who are 18 years old or older. Please read the following Terms and Conditions before placing an order. By using our website and/or placing an order on this website, you unconditionally accept the Terms and Conditions. These Terms and Conditions may be modified at any time by Maximinimal Dress at its sole discretion, without prior notice. Please note that the valid version of the Terms and Conditions for your order is the version that was in effect at the time when you placed the order. You will find the latest update of these Terms and Conditions in the final section of this page.

02. Orders & Availability
An order confirmation will be sent to you by email when your order is placed. Maximinimal Dress does not guarantee that all items included in the webshop are in stock at the time of your order. In the event that an item is unavailable, you will be contacted by email.

03. Inaccuracies on the website
Maximinimal Dress cannot guarantee that the content of the Site is free of inaccuracies or typographical errors at all times, nor can we guarantee that all the information is up-to-date. Although we strive to display the correct texts, images, and pricing on the Site and its webshop, errors may occur. We may at any time amend the content of the Site and reserve the right to cancel any order prior to dispatch should we find that the price is incorrect. In such a case, we will notify you by email and give you the option of placing a new order with the correct price or cancelling your order. If we are unable to contact you, your order will automatically be cancelled.

04. Prices
In the web shop, prices are displayed for each item. If your country is part of the European Union (EU), the prices include VAT. Orders to countries outside the EU may be subject to VAT, import duties, and/or taxes, which are applied once your package reaches your country. We cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information. Orders to Norway will not be subject to VAT; please note that import duties will be applied once your package reaches customs.

05. Insurance
Maximinimal Dress insures each package during its time in transit and until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that a signature by such third party is sufficient evidence of delivery and fulfilment by Maximinimal Dress.

06. Returns
You are always entitled to return your item(s) within 14 days from the time of receiving your order. You may return the product(s) online. All returns should be sent using the recommended return service. Please see below for further information.

Important information regarding Returns

When shopping online, please be conscious of your consumption. Processing returns has an environmental impact, and Maximinimal Dress considers free returns to be an unsustainable cost. Hence, a fee may be added when returning pieces. This added fee is a small step for us to limit direct climate effect.

You are entitled to a full refund of the purchased item(s) if the product(s) is in the exact same condition as you received them. Please note that if the product(s) has lost its value due to your handling of the product(s) to a greater extent than it is necessary to determine its characteristics or functions, you will be obliged to reimburse us. Thus, in order for you to get a full refund, please make sure that the item(s) is in the same condition as you received them, with tag and seal still attached. All shoes must be tried on a carpeted surface until you have decided to keep them. Shoes should be returned in their original, undamaged shoe box as this is considered part of the product. Please make sure to return the shoes and shoe box inside another solid carton box to not damage the original packaging.

Item(s) must be returned to us within 14 days of receiving your notice of withdrawal. Refunds for returned items will be made to the original purchaser’s credit card or payment account. Please note that additional duties and/or taxes will not be refunded. For countries within the EU, VAT will be included in the refund. If you have chosen to pay using an invoice, you still need to pay your invoice; we will refund you within the specified period after receiving your return.

What happens to returned items?
The majority of a garment’s climate footprint comes from production, and it is important for us to manufacture lasting garments and design them for a long lifecycle. Returned items are therefore handled delicately and, if in mint condition, always re-sold. Damaged items that can’t be resold are handled individually by us internally and repaired at a tailoring service. Items or fabrics that can’t be sold are either repurposed into new items or sold at our archive store.

07. Non-collected items
If a delivered package is not collected, we reserve the right to charge you a fee covering the entire cost of the shipping as well as any additional penalty and processing fees. Non-collected packages are normally not covered by the right to return items.

08. Damaged products
Maximinimal Dress ensures that all products are meticulously checked in a quality control before being dispatched to our customers. We work hard to avoid the emergence of damages or defects in our products. Should you find that an item despite this is damaged or otherwise defective, please contact us for further consultation. You will be replaced with a new sample of the item in question, if a new one is available. If not, you will be refunded with the original cost of the item, unless the defect can be repaired. If the damaged item followed an order containing other purchased item(s) the cost of the original delivery will not be repaid. You are asked to always examine your received products already at the time of delivery and as soon as possible report any deviations from your order confirmation to us. We will return your funds as soon as possible after receiving the returned item and establishing that it is damaged or defective. Always save your receipt. The funds will be returned to your original method of payment.

09. Colors
We cannot guarantee that the colors appearing on the homepage in detail reflect the clothes’ colors in reality. The colors can be reflected in different ways depending on, for example, your computer or phone screen, graphic card, and the computer settings.

10. Customer support
Please never hesitate to contact our customer care team. We are here to help you with any concern regarding your online purchase and respond to questions.

11. Governing law
These Terms and Conditions are governed by the laws of our operating jurisdiction. Please also note that you can submit possible claims before the relevant national board for consumer disputes.

12. Company information
Please refer to our main website for details regarding our company registration and official business address.

13. Newsletter customer club
The membership of our Customer Club is free of charge and non-binding, and it is possible to unsubscribe at any time. You have to be 18 years old or older to join. If you are under 18 years of age, you can join by sending a signature from a parent or legal guardian.

By accepting these terms and conditions you consent to the fact that we can send you marketing via email, text messages, and other channels regarding information about our brand, offers, sales, competitions, events, as well as other marketing initiatives.

You also consent to the fact that we collect, register, and store the personal information that you have submitted for the purpose of sending you marketing. Further, we may use your information for statistical and marketing-related purposes.

At any time you are free to retract your consent by contacting us or by using the opt-out option stated in the materials sent to you. Furthermore, you can always ask for more information about what information we process about you, and you may always request that the information is corrected, blocked, or deleted.

Your information will be kept confidential. Apart from what is described above, we will not share your information with other companies or any other third party without your consent unless this is required by law, or unless this is necessary in order to perform a service or deliver a product that you have bought or asked for.

The latest update of the Terms and Conditions was made recently.

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